Siemens launched the authorized service partner system to help the digital transformation of small and medium-sized manufacturing enterprises
●Provide digital industrial services with high efficiency,high technical requirements and high reliability for many small and medium-sized enterprise customers in the industrial park
●Provide systematic training and technical resource support for authorized service partners to help them comprehensively improve their service capabilities and constantly iterate their service product portfolio
●81 enterprises have been authorized
Siemens launched the Authorized Service Partner(ASP)system and held the first authorization ceremony in Dalian to issue authorization certificates to 10 service partners from Northeast China.At present,Siemens has a total of 81 ASP partners across the country,which will greatly help to meet the growing service needs of industrial customers,especially SMEs,in a timely and efficient manner.In the future,Siemens plans to expand the ASP service network to the industrial parks of all prefecture-level cities in the country to escort the digital transformation of more small and medium-sized enterprises.
“Digital transformation has become an industry consensus.As the main force of digital transformation in the industrial field,small and medium-sized enterprises have an urgent need for timely,professional and high-quality digital services.”Yang Dahan,senior vice president and general manager of industrial customer service department of Siemens(China)Co.,Ltd.Digital Industry Group,said:”This time Siemens launched the ASP authorized service partner system,which will attract more partners to join the Siemens digital industrial service ecosystem.Empowering partners and working together,the ASP system will not only help the ecological partners to improve their competitiveness,but also help a large number of widely distributed small and medium-sized enterprises to reap digital dividends and accelerate the industrial digital transformation.”
Siemens will evaluate ASP partners from the aspects of service technology level,service quality and management mode,and provide systematic professional training courses to ensure that their service quality conforms to Siemens authorized standards.The official service team of Siemens will also work with ASP partners to create value,help them iterate their product portfolio and create innovative delivery models based on digital platforms.For industrial enterprises,ASP system will greatly improve the response speed and completion efficiency of services.In the industrial park covered by the ASP service network,customers’service needs will be responded within half an hour,and door-to-door service will be provided within 24 hours.
News contact:
Communication Department of Siemens(China)Co.,Ltd
Liu Ruoming
E-mail:ruomeng.liu siemens.com
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Siemens Digital Industries Group(DI)Siemens Digital Industries Group(DI)is an innovative model in the field of automation and digitalization.Digital Industry Group,together with partners and customers,promotes the digital transformation of process and discrete industries.Through digital enterprise business portfolio,digital industry group can provide enterprises of different sizes with necessary products and a series of solutions and services enabling value chain integration and digitalization.According to the different needs of various industries,Digital Industry Group has continuously optimized its unique business portfolio to help customers improve productivity and flexibility.Digital Industry Group continues to innovate and integrate future-oriented technology into its product line.Headquartered in Nuremberg,Germany,Siemens Digital Industries Group has about 72000 employees worldwide.
About Siemens in China:
Siemens AG(headquartered in Berlin and Munich)is a technology company focusing on industry,infrastructure,transportation and medical fields.From more efficient and energy-saving factories,more flexible supply chains,more intelligent buildings and power grids,to cleaner and more comfortable transportation and advanced medical systems,Siemens is committed to making technology promising and creating value for customers.By integrating the reality and the digital world,Siemens empowers customers to promote industrial and market changes,helping billions of people to create each day.Siemens holds a majority stake in Siemens Healthcare,a listed company.Siemens Healthcare is an important global medical technology supplier,shaping the future of the medical industry.In addition,Siemens holds a minority stake in Siemens Energy,which is an international enterprise in the field of global transmission and power generation.Siemens entered China in 1872,and has consistently provided comprehensive support for China’s development with innovative technology,outstanding solutions and products for 150 years.As of September 30,2022,Siemens has more than 30000 employees in China.Siemens has developed into a part of China’s society and economy and is dedicated to working with China to achieve sustainable development.For more information,please visit www.siemens.com.cn.
