Industry News

The booming digital economy is the product of a new round of global scientific and technological progress,which is directly driven by new digital skills and intelligent skills.Robotic process initiative(RPA)is an important intelligent skill that has been rapidly developed and widely used in recent years.It is necessary to attach great importance to it and vigorously develop it.

The so-called robot process initiative skill refers to the application software skill that the software program in the accounting machine is organized to actively complete the mission by imitating the operation process of people working in front of the accounting machine.The basic principle is that the software engineer plans the script in advance according to the mission requirements,writes the software program and installs it into the accounting machine;After obtaining a certain command,the software program suggests to imitate human hands to operate the mouse and keyboard,and then actively complete a series of tasks on the accounting machine and the network connected to it.Such software programs have the ability of intelligent operation and operation,and the operation principle is significantly different from the traditional robots with physical entities,so they are often referred to as”software robots”.

The robot process initiative skills in the early stage are mainly used for the active processing of documents,the active retrieval,capture and classification of screen and network information,etc.In recent years,with the continuous promotion of the digital transformation practice of enterprises and other social organizations,the application scenarios of robot process initiative skills have become enriched.Traditionally,many repetitive operations that require manual labor to operate industrial accounting machines or personal accounting machines for processing have gradually introduced robot process initiative skills,such as financial reimbursement,tax declaration,bank reconciliation,collection of accounts payable,payment of accounts receivable,inventory points,outpatient registration,e-commerce retail,logistics distribution,urban water and gas processing,construction planning,after-sales service,employee training,etc.For example,in the reimbursement of travel expenses,the business personnel only need to photograph and upload the receipt to be reimbursed.The image active identification system in the system can quickly convert the receipt information into formatted data,and check the authenticity of the receipt after comparing the electronic bottom account of the invoice.The verified receipt information is transferred to the expense control system,which promotes the online reading of the expense reimbursement according to the set reading process,After reading,we will rely on the connection between the cost control system and the financial accounting system to complete the active generation of accounting vouchers.For another example,the financial accounting system is connected with the tax system.The tax system actively collects relevant income data from the financial accounting system,conducts tax accounting and verification,and directly generates tax returns.For example,in the after-sales service link,the customer service software system can provide voice,text,pictures and other methods of active response to various after-sales demands raised by customers by telephone,online voice or text.

With the enrichment of the scene,the opening of robot process initiative skills is being integrated with a variety of hardware skills.Fundamentally,the center of robot process initiative skills is to replace manual operation with accounting machine software programs.However,the practical application of this skill has gone far beyond the scope of simply relying on software programs to complete the mission in the accounting machine or network.It is increasingly moving towards the integration of the latest hardware skills,and completing the more difficult and messy tasks of the skills together in a complementary manner.For example,in the process of financial reimbursement,hotel reservation and check-in,software programs are combined with hardware image recognition skills.Another example is the combination of software programs and dynamic identification skills in the process of customer telephone and voice response in after-sales service.Another example is that in assisted driving and active parking,software programs are combined with radar skills,dynamic recognition skills,image recognition skills,and high-precision map skills.Moreover,from the perspective of the carrier and planning of the organization,these software programs are not only organized in a single accounting machine,but also have been organized in industrial or personal accounting machines,mobile phones and various intelligent terminals,production and transportation equipment,etc.,which can not only complete some tasks that can replace manual tasks relatively quickly,but also drive hardware devices to complete the tasks together with hardware devices.In addition,the acquisition and processing of data information in software programs is no longer limited to the accounting and storage of a single device,but is fully combined with edge accounting,mobile network transmission,cloud accounting and other capabilities on the basis of networked connection,and is strongly supported by chip skills,sensor skills and other capabilities.

Scroll to Top